Privacy Policy
Pilgrim Soul understands that privacy is very important to our customers and is committed to protect your information as if it were our own. We collect important customer data in an effort to enhance and personalize your content and shopping experience, allowing us to communicate with you about our products, services and activities.
Our e-commerce website is hosted by SquareSpace and payment processing is provided by Stripe, two trusted third-party service providers that power thousands of online retailers. The privacy policy below covers the entire Pilgrim Soul website (“the Site,” “we,” “us,” or “our”). Phrases such as “you,” “your” and other similar expressions refer to our customers, or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.
Collected Information
When you place an order or submit your account information, our website collects your personal information such as your name, e-mail address, mailing address and payment information (credit card numbers and banking accounts). Pilgrim Soul will use your information collected online to process and fulfill your order. Additionally, your e-mail address may be collected at various points within the Site (including when you place an order with us) so that we can send you any necessary communications related to your order, such as order and shipping confirmations.
In addition, we maintain a record of your purchase history, product interests, and whatever other customer details that might enable us to improve your shopping experience. Analytics such as website use and traffic patterns are also considered to help us improve the design of our website, the products we make and the way we communicate with you.
Cookies
Similar to many e-commerce websites, Pilgrim Soul uses cookies and other technologies to collect non-personally-identifiable information from our site users. Cookies are a feature of web browser software that allows servers to recognize the device you are browsing through and save certain account information to provide personalized and streamlined access across related pages on our website. Information gathered through cookies and web-server log files may include the date and time of visits, the pages viewed, IP addresses, links to/from any page, and time spent at our site. Such cookie data allows us to better understand the traffic, interactions and transactions taking place on our website, and ultimately improve the functionality of our online shop. Site users have the option to accept or disable cookies at any time through their browsers. If you choose to disable your cookies, your user experience may be limited.
Site Statistics
Web data is collected to monitor user trends on our website. Analytical data such as hits to our server, traffic patterns and page views shows us where our audience is coming from and how they interact with us online. This type of collected information does not personally identify specific website users. Your non-personally identifiable information data may be aggregated with similar data collected from other users to help us improve Pilgrim Soul products, services and our overall Site experience.
Information Sharing with Outside Parties
Pilgrim Soul will never rent or sell your e-mail address. We do not share credit card information with third parties except those listed above and for the purpose of processing your order payment and as required by law. If you choose to access a third party website linked to our Site, you do so at your own risk. We are not held responsible for how these outside parties collect, use, protect or disclose the information you provide them.
Age Requirement
Our website is directed to the general public and is not intended for us by children without the involvement of a parent or guardian. Pursuant to the Children's Online Privacy Protection Act, we do not knowingly collect information from children under 13 years of age. If you believe that we might have any information from a children under age 13, please contact us and we will immediately delete the information.
Security
We are committed to working with trusted e-commerce partners who employ physical, electronic, and administrative safety measures to protecting your personal information and credit card data. These safeguards help us to prevent fraud and unauthorized access as well as maintain data accuracy to better serve you.
Modification of Policies
It is at our sole discretion that Pilgrim Soul may modify this Privacy Policy to better serve our customers. Please check back often to review any new modifications that have been made.
Summary
Pilgrim Soul takes your privacy seriously. When connecting with us, we want our customers to feel confident that their personal information and credit card data is protected. Just as we are dedicated to bringing you the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our Site helps us better understand the interests of our audience in an ongoing effort to bring you improved service.
If you have questions or suggestions regarding our privacy standards please email Support@Pilgrim Soul.com